Returns and Exchanges
- All sales are final. Any issues, please contact us on Facebook Messenger https://www.facebook.com/pg/PartyMonsterMiami/shop/
- Custom mask order exceptions: We understand creating a custom mask can be tricky and getting everything perfect on your first try doesn’t always happen. In the case that you are not 100% satisfied with how your mask fits, we are more than happy to provide a one-time complimentary alteration or modification to your order.
Estimated shipping time will average 3 - 5 business days after orders have been placed and payment is processed.
Custom orders can take up to 4 weeks from the cutoff date listed on the order page.
Party Monster Miami is not responsible for any lost or damaged packages.
If you have any questions, feel free to contact us.